Integrated management system

Continuous optimisation is always in the background

Because the foreground is reserved for customer satisfaction

Which management system allows us to generate a competitive advantage for our customers? How do we distinguish ourselves among the international competition when the pace of information is constantly accelerating? How do our customers define “quality”?

Our integrated management system (IMS) is the continued development of our existing quality management. Its assistance allows us to monitor and continually optimise all processes within the business at any time. Examples include our efforts to minimise risk with all transport and logistics services, to manage the servicing of all equipment, to verify the driving licences of our drivers, and to register complaints (should such a situation arise) and to analyse where the mistake was made. This allows us to ensure that the same mistake is not made twice.

  • Safety and reliability
  • Web-based management documentation for process control
  • A management system for ensuring compliance with numerous standards
  • Product group related procedural instructions
  • Hazard analysis in line with the HACCP standard
  • Continuous Improvement Process

In short: Our integrated management system ensures that we develop continuously and that the cogs and wheels of our daily business all work in sync.

STAFF

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For our members of staff, “service” is not just a word, it is an attitude. We base our selection process on this point. The driving force generated by our highly motivated team translates into plenty of brake horsepower on the road.

IT AND PROCESSES

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A significant aspect of our business relates to the transport of information. Our in-house IT department utilises a highly modern customer interface to deliver ultimate transparency and the fast exchange of information.

LOGISTICS CONTROLLING AND KPIs

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Deliver and monitor performance, steer and optimise processes – these are the things we do with the help of Key Performance Indicators. Thanks to our logistics controlling we always possess exact information.

OWN RESOURCES

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The provision of the greatest possible number of services with your own resources means greater control over the quality of services. Our standard here: ensure that the customer receives absolute satisfaction.

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STERAC is on the lookout for reinforcements

The people at STERAC are as versatile as the tasks entrusted to them. You are just a click away from all the information on our vacancies and apprenticeship slots.


European land transportation, warehouse logistics, value added services and international sea and air transportation are our four service categories. This means that we provide you with almost every conceivable service. Simply click on one of the categories for more information.

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